Privacy Policy | Brand Workbook Studio

This document is a general template

This privacy policy is a general template for Brand Workbook Studio. It is provided as a starting point only and has not been written for any particular country, jurisdiction or business model. Please have it reviewed and adapted by a qualified legal professional for your own country, your customers’ countries, your business structure and your actual practices before you publish it. Replace every placeholder shown in square brackets.

Last updated: [DD Month YYYY — add the date you publish this] Applies to: BrandWorkbookStudio.shop Contact: hello@brandworkbookstudio.shop

1. Who we are

This website, BrandWorkbookStudio.shop, is operated by Brand Workbook Studio (“we”, “us”, “our”). We sell downloadable brand-strategy workbooks through our online store at brandworkbookstudio.myshopify.com.

For any privacy question, or to make a request about your information, contact us at hello@brandworkbookstudio.shop.

[Add your registered business name, legal form, business address and any registration or VAT number here if your jurisdiction requires it. If you are required to appoint a data protection officer or an EU/UK representative, add those details too.]

2. What this policy covers

This policy describes the personal information we handle in connection with this website, our email correspondence, and purchases of our digital products.

Purchases themselves take place on our Shopify store, not on this website. This website has no shopping cart, no checkout, no payment form and no customer accounts. When you click a “Buy Now”, “Shop Now” or “View on Shopify” link, you are taken to the Shopify store, where Shopify’s own privacy practices also apply.

3. Information we may collect

Information you give us directly

Email correspondence: your name, email address, order number and whatever you choose to include in your message when you email us or use a contact form.
Newsletter sign-up: your email address, if you subscribe once a newsletter service has been connected.

Information related to your order

Order and customer information collected during checkout — typically name, email address, billing details and the products purchased. This is collected and processed by Shopify as part of operating the store, and we can see order records in our store administration.
Payment details. We do not see, receive or store full card numbers. Payment card data is handled by Shopify and its payment providers.

Information collected automatically

Technical and usage data such as IP address, browser type, device type, referring page and pages viewed, which may be recorded by our web host, by Shopify, and by any analytics tool that is added to the site.

[Review this section against what your site actually does. If you add analytics, a chat widget, embedded videos, advertising pixels or a newsletter embed, list them here and describe what they collect.]

4. Cookies and similar technologies

This website is a static site and, as delivered, does not set its own tracking or advertising cookies. Your web host may use strictly necessary or security-related technologies to serve the pages.

Our Shopify store uses cookies and similar technologies for functions such as keeping your cart, securing checkout and measuring store performance. Those are described in Shopify’s own cookie and privacy information.

[If you later add analytics, marketing pixels or embeds to this website, update this section and consider whether a consent banner is required for your visitors.]

5. How we use information

To deliver the digital products you have purchased and to give you access to your download.
To answer your questions and provide customer support.
To handle refund requests and investigate technical problems.
To keep records of transactions for accounting and tax purposes.
To send newsletters or product updates, where you have asked to receive them.
To maintain the security of our website and store, and to prevent misuse or fraud.

[If the law that applies to you requires you to state a legal basis for each purpose — for example contract, legitimate interests, consent or legal obligation — add those here with legal advice.]

6. Service providers who process information for us

We rely on third-party providers to run the business. Depending on the service, they may process personal information on our behalf or as independent controllers of their own:

Shopify — hosts our online store and processes orders, payments and digital delivery.
Payment providers connected to the Shopify store, which process your payment.
Our web host for BrandWorkbookStudio.shop, which serves these pages.
Our email provider, which handles messages sent to and from hello@brandworkbookstudio.shop.
[Any form-processing, newsletter or analytics provider you connect — name them here.]

We do not sell your personal information.

7. International transfers

Our providers may store or process information in countries other than your own. Where that happens, the protections that apply depend on the provider and on the law that governs the transfer.

[If you are subject to rules on international data transfers, describe the mechanism you rely on here, with legal advice.]

8. How long we keep information

We keep order and transaction records for as long as needed to support the purchase and to meet accounting, tax and record-keeping obligations. Support emails are kept for as long as they are useful for handling your question and any follow-up. Newsletter data is kept until you unsubscribe.

[Insert your actual retention periods, for example the number of years your tax authority requires records to be kept.]

9. Your choices and rights

Depending on where you live, you may have rights over your personal information — for example, to ask for a copy of it, to have inaccurate information corrected, to ask for deletion, to object to or restrict certain processing, to withdraw consent you have given, or to receive your data in a portable format. You can also unsubscribe from any marketing email at any time using the link in the message.

To make a request, email hello@brandworkbookstudio.shop. We may need to verify your identity before acting, and some information may need to be retained for legal reasons.

[The rights that actually apply, the deadlines for responding, and the supervisory authority or regulator that visitors can complain to, depend on the law of your country and your customers’ countries. Confirm this section with a qualified professional and name the relevant authority.]

10. Security

We take reasonable steps to protect the information we handle, and we rely on established providers such as Shopify for checkout and payment security. No website or internet transmission can be guaranteed to be completely secure, so we cannot promise absolute security.

11. Children

Our products and store are intended for adults running or planning a business. They are not directed at children, and we do not knowingly collect personal information from children.

[Insert the minimum age that applies in your jurisdiction.]

12. Links to other websites

This website links to our Shopify store and may link to other third-party sites. We are not responsible for the privacy practices or content of websites we do not operate. Please read their policies separately.

13. Changes to this policy

We may update this policy as our business, tools or legal obligations change. The current version is always the one published on this page, and the “Last updated” date above shows when it last changed.

14. How to contact us

Questions about this policy or about your information: email hello@brandworkbookstudio.shop, or use the contact page.